Who We Are
The Bitwave Apex trading platform is offered by Bitwave Apex UK Ltd, a UK based company with its main offices located in the city of London. The company is authorised and regulated by the Financial Conduct Authority (FCA) to offer Contracts For Difference (CFD). The company is a rapidly growing CFD provider in Europe and Asia and currently offers its portfolio of over 1000 instruments to over a million clients.
Client Money
When you open an account, Bitwave Apex Ltd will hold your funds on a segregated basis, in accordance with the Financial Conduct Authority's client money rules.
Client Money ProtectionHighly-Rated Trading Provider
Bitwave Apex is one of the highest-rated trading apps on Apple's App Store and Google Play as it is understandable yet powerful in its many advanced features.
Objectives & Vision
Our Vision
We are continually strengthening our position as a multi-asset fintech group over time by expanding our core product offering to new and existing markets, launching new trading and financial products, and deepening our engagement with customers.
Our Purpose
Bitwave Apex operates across products, devices, and countries to provide our clients with reliable and intuitive access to financial opportunities.
Our Values
We consistently strive for excellence when it comes to our products and our team. With state-of-the-art proprietary technology and a customer-centric approach, our users are assured of a best-in-class trading service experience.
Key Milestones
Bitwave Apex strives to give every client the ability to efficiently trade any financial product around the globe including: Shares, Indices, Commodities, and Currencies.
Bitwave Apex is a multi-asset trading platform. Our wide coverage includes UK, US, European and Asian exchanges.
To provide our clients with the optimum trading platform, we have built strong execution relationships with many of the world’s largest international banks. These relationships offer the benefits of increased size of deals, better prices, and superior execution which, in turn, we pass onto our clients. Clients can also connect to our trading platform on multiple devices, from PCs to Macs to iPhone and Android smartphones and tablets.
Bitwave Apex believes in:
Transparency – we make it clear to our clients exactly what they get and what they pay for. We pay no commission to our providers therefore our clients don't pay any commissions. It’s what we expect from our providers, it’s what our clients get from us.
Professionalism – our product is designed with enhanced security ensuring safe and seamless trading. It’s what we expect from our providers, it’s what our clients get from us.
The Human Side - With over a million signups, Bitwave Apex is operated by a dynamic group of programmers. We have our ups and downs and successes and failures, just like you. Keep faith in yourself, don't change your behavior, and continue going forward. It’s what we expect from our providers, it’s what our clients get from us.
Office Address
Complaints Process
Full details are available on request. The disputes body to which Bitwave Apex is affiliated is:
The UK Financial Ombudsman
South Quay Plaza
183, Marsh Wall
London E14 9SR
Website: www.fos.org.uk
Communication with customers and unsolicited approaches
All communication with customers is done in writing, either by email or live chat. To contact Bitwave Apex by email, you should fill in the form available on the “Contact Us” page (the "Request Form"). Following the submission of the Request Form, Bitwave Apex ’s response will be sent by email directly to the email address that you specified in the form.
Any other emails claiming to be from Bitwave Apex are deemed to be fraudulent.bitwaveapex.com , and using Bitwave Apex’s official app available on Google Play, App Store, Huawei AppGallery, and Microsoft Store. Note that Bitwave Apex does not have a sales department or a call center.
Bitwave Apex will never contact customers by phone with a request to deposit funds.Bitwave Apex does not offer investment advice to its clients.